Terms of Service

01Acceptance and scope

These Terms of Service ("Terms") apply to the website operated by Special Brothers Home Care ("Special Brothers," "we," "us," or "our"), including its patient intake form, employment application, PCA test, contact features, and related website services.

You must be legally capable of agreeing to these Terms. When submitting information for a child or another person, you represent that you are authorized to do so.

02Home-care services

Information on this website describes our home-care services in general terms. Service availability, eligibility, staffing, schedules, clinical appropriateness, insurance coverage, and payment arrangements are determined separately after review and may vary by individual circumstances.

Submitting an inquiry or intake form does not create a provider-patient relationship, guarantee admission, reserve services, or obligate us to provide care.

03No emergency or medical advice

The website is not an emergency service and does not provide medical diagnosis or treatment advice. Website content should not replace advice from a licensed healthcare professional who is familiar with the individual's needs.

04Online forms and communications

You agree that the information you submit is accurate, current, and complete to the best of your knowledge. Please review entries before submission because some forms may not permit changes after they are sent.

Electronic communications are not guaranteed to be uninterrupted or error-free. A confirmation displayed by the website does not necessarily mean that we have reviewed or accepted your request. Contact us if a matter is time-sensitive or if you do not receive an expected response.

05Eligibility, insurance, and payment

References to GAPP, Medicaid, private insurance, or other funding sources are informational. Coverage and authorization are determined by the applicable program or insurer. You remain responsible for confirming benefits, exclusions, approvals, and any personal payment obligations.

We may request additional documentation or decline a request when legal, clinical, operational, staffing, program, or payment requirements are not satisfied.

06Employment applications and PCA test

An application or PCA test submission does not guarantee an interview, employment, certification, placement, or any particular result. We may verify application information and require additional screening, credentials, references, background checks, training, or documentation as permitted by law.

PCA test questions and results are intended for our evaluation process. Users must answer independently and may not copy, distribute, publish, automate, interfere with, or misrepresent test responses or results.

Employment decisions are made according to applicable law and legitimate job requirements.

07Your responsibilities

You may use the website only for lawful purposes. You agree not to:

• Submit false, misleading, fraudulent, or unauthorized information.
• Attempt to gain unauthorized access to the website, server, forms, accounts, or data.
• Upload malicious code or interfere with the website's security or operation.
• Use automated tools to scrape, overload, test, or exploit the website.
• Infringe another person's privacy, intellectual property, or legal rights.

08Intellectual property

The website's branding, logo, design, text, graphics, forms, test materials, and other original content are owned by or licensed to Special Brothers Home Care and are protected by applicable law. You may view and print reasonable copies for personal, noncommercial use. No other use is permitted without our written approval.

09Third-party services and links

The website may use or link to third-party services, including hosting, analytics, spam protection, maps, insurers, government programs, and social networks. Their own terms and privacy practices govern their services. We are not responsible for third-party websites or content that we do not control.

10Website disclaimers

We work to keep website information accurate and available, but the website is provided on an "as available" basis. To the fullest extent permitted by law, we do not warrant that every page will always be complete, current, uninterrupted, secure, or free from errors.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

11Limitation of liability

To the fullest extent permitted by law, Special Brothers Home Care and its personnel will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, this website. This limitation does not apply where liability cannot legally be limited, including liability arising from willful misconduct or other non-waivable obligations.

12Access and changes

We may restrict access to the website when reasonably necessary for maintenance, security, misuse prevention, legal compliance, or operational reasons. We may revise these Terms from time to time. Updated Terms become effective when posted with a revised effective date, unless a different date is stated.

13Governing law

These Terms are governed by the laws of the State of Georgia and applicable federal law, without regard to conflict-of-law principles. Any dispute relating to these Terms will be handled in a court with lawful jurisdiction, unless the parties agree to another lawful resolution process.

If any provision is found unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver of that provision.

14Contact us

Questions about these Terms can be directed to: